What does conflict management aim to resolve?

Conflict management aims to resolve conflict efficiently and effectively by focusing on identifying the underlying issues causing disagreement and facilitating a resolution that can be accepted by all parties involved. This process often includes negotiation, mediation, and communication strategies to ensure that conflicts do not escalate and that solutions are sustainable. The goal is not just to address the immediate conflict but also to implement practices that minimize future occurrences, fostering a more harmonious environment.

While emotional distress, physical barriers in communication, and misunderstandings within teams can certainly be factors in conflict, the primary objective of conflict management itself is not only to address these aspects specifically but to resolve the overall conflict as a whole. Effective conflict management transforms adverse situations into constructive dialogues and promotes collaborative solutions.